Corporate Privacy Policy & Data Protection

1. Commitment to Privacy Protection

RESTAURANT EQUIPMENT ONLINE LIMITED (NZBN: 9429046511690, Company Number: 6605593, registered address: Suite 13661, 17b Farnham Street, Parnell, Auckland 1052, New Zealand) is dedicated to protecting the privacy, accuracy, and security of personal and commercial data collected through our wholesale advisory operations.

2. Information We Collect

We collect information necessary to deliver commercial foodservice equipment engineering, wholesale proforma quotes, and freight logistics:

• Identity & Contact Details: Full name, corporate title, business trading name, business delivery address, corporate email, and telephone number.
• Commercial Project Details: Kitchen dimensions, electrical/gas infrastructure parameters, cover capacity requirements, and architectural equipment schedules.
• Financial & Transactional Data: GST registration numbers, NZBN identifiers, proforma billing history, and freight carrier tracking logs.

3. Lawful Basis & Utilization of Information

Collected information is processed solely for legitimate commercial purposes, including:

1. Formulating accurate engineering capacity calculations and wholesale equipment schedules.
2. Generating proforma invoices, processing commercial orders, and coordinating tail-lift freight logistics.
3. Managing manufacturer warranty registrations and dispatching licensed service technicians when requested.
4. Fulfilling legal obligations under the New Zealand Companies Act 1993 and Goods and Services Tax Act 1985.

4. Disclosure to Authorized Third Parties

We do not sell, rent, or trade client information to commercial marketing brokers. Data is shared strictly on a need-to-know basis with vetted logistics carriers (e.g. specialized tail-lift freight providers) and manufacturer technical service agents solely to complete equipment delivery and warranty maintenance.

5. Data Retention & Security Measures

All corporate records and digital inquiry logs are secured within encrypted, access-controlled cloud infrastructure adhering to ISO/IEC 27001 data security standards. Information is retained for the statutory period required under New Zealand taxation and corporate governance legislation (typically 7 years for financial records).

6. Individual Rights under the NZ Privacy Act 2020

You possess statutory rights to request confirmation of data held regarding your organization, access stored records, and seek correction of inaccurate information. To exercise your rights, please submit a written request to our designated Privacy Officer: